Everything You Need to Know About us (FAQs)
Mimi’s Bonnets – Frequently Asked Questions (FAQ)
1. What Material are the Bonnets and Scrunchies made of?
Our bonnets and scrunchies are made from premium satin, designed to protect your hair, reduce breakage, and retain moisture.
2. Are your bonnets suitable for all hair types?
Yes! Our bonnets are perfect for natural hair, relaxed hair, braids, wigs, curls, and straight hair.
3. What sizes do you offer?
We offer Kids, Small, Medium, and Large sizes to suit different hair volumes and styles.
4. Are your bonnets reversible?
Yes! All of our bonnets are reversible, giving you two stylish looks in one.
5. What other products do you sell?
We also offer satin scrunchies, headbands, tote bags and toiletry/cosmetic bags
6. Do you ship across Canada?
Yes, we ship across Canada and are working on expanding internationally.
7. How long does delivery take?
Processing takes 1–2 business days, and shipping takes 2–5 business days depending on your location.
8. What payment methods do you accept?
We accept debit/credit cards and online payments through our website.
9. Do you accept returns or exchanges?
Due to hygiene reasons, we do not accept returns. However, if there is an issue, please contact us and we will help.
10. Do you offer gift sets or bundles?
Yes! We offer gift boxes and bundle deals for special occasions.
11. Can I shop in person?
Yes! We attend pop-up markets in Toronto, Hamilton, and surrounding areas. Follow us on Instagram for updates.
12. Do you offer wholesale or collaborations?
Yes! We are open to wholesale partnerships, collaborations, and influencer partnerships.
13. How can I contact you?
Instagram: @mimisbonnets
Website: www.mimismall.com
Email: (mariamyusuff96@gmail.com)
14. What makes Mimi’s Bonnets different?
Our bonnets are stylish, high-quality, affordable, reversible come with a free scrunchie and designed with love for our community.